Refund Policy

• Return Window: We offer a 3-day refund policy from the date of purchase. 
• Item Condition: To be eligible for a refund, all items must be returned in their original condition, unused, undamaged, and in their original packaging. 

• Return Process:
  1. To start a return, please email us at [sales@nefretessentials.com] with your order number and the items you wish to return. 
  2. Our customer service team will provide instructions on how to proceed. 
  3. Once we receive and inspect your returned item, we will process your refund. 

Refund Method: 
Approved refunds will be processed and a credit will be applied to your original method of payment within 7-10 business days. 

Damaged or Defective Items:

If you receive a damaged or defective item, don’t hesitate to get in touch with us within [+201063294602] days of delivery so we can arrange a replacement or refund.

If you have any questions about this Policy, You can contact us:

● By visiting this page on our website: [https://nefretessentials.com/]
● By sending us an email: info@nefretessentials.com